Grocerywale provides its services to you subject to the following terms and conditions.
As part of the registration process on the Site, www.grocerywale.in may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.
Services of the Site would be available to only select geographies in Meerut (U.P.). Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.
All shoppers have to register and login for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing by contacting the customer service.
www.grocerywale.in's employees, agents or designees will shop and deliver grocery orders placed with Grocerywale.in. Delivery will be made to the delivery address that you specify when you place your order. Payment for groceries and associated shopping and delivery fees is due at the time of delivery. You are responsible for ensuring that someone is present at the delivery address to receive and pay for deliveries at the specified time of delivery. Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive and pay for the order. If Grocery Raja cannot deliver your order, or must make an additional delivery because no one is at the delivery address to receive and pay for the order at the specified time, you will be assessed an additional fee. If an item you choose for return is not in inventory, we reserve the right to replace the item with an equivalent product. We will adjust the price if the product is less, and we will not charge more if the product is more.
You may choose to receive your order as an unattended delivery, and your order will be left unattended at your door or other place you designate. www.grocerywale.in may also choose to leave your order unattended in a convenient location if an appropriate person is not present to receive and pay for deliveries. www.grocerywale.in is not responsible, and you agree not to hold www.grocerywale.in or its employees responsible, for any damage or theft that occurs to an unattended delivery. www.grocerywale.in reserves the right to refuse to leave an order unattended if the Grocerywale.in Delivery person considers the circumstances to be unsuitable or unsafe for any reason.
www.grocerywale.in accepted order only over Rs.399/- and offer free home delivery. Only one night time slot is chargeable ( 8:00 pm to 12:00 midnight)
Weekend or any other offer is valid for a limited time and based on availability of stocks. The company reserves the right to stop, change or modify any offers and prices without prior notice.
1. Cash back offers may valid for a limited time period.
2. Offers may change without any prior notice.
3. Cash back offers can be availed as cash in wallet only can be redeem from wallet.
4. Cash back will be expired in 90 days, if you will not buy anything.
All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order.
You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and amount will be adjusted in next order or refunded.
We have made every effort to display the colours of our products that appear on the Website as accurately as possible. However, as the actual colours you see will
Grocerywale.in may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Meerut (U.P.) shall have exclusive jurisdiction in any proceedings arising out of this agreement.
Grocerywale.in offer a digital wallet only for his customers. Once customer registerd on website or android app he/she is eligible for wallet use.